Privacy Policy

Last updated: 12 July 2024

1. Introduction

Welcome to Amenities Guide ("we," "our," or "us"), a service provided by Tonic Studios (Pty) Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Amenities Guide application and related services (collectively, the "Service").

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [contact email].

2. Information We Collect

We collect information that you provide directly to us when you:

Register for an account
Use our Service
Contact our customer support
Participate in surveys or promotions

This information may include:

Name
Email address
Phone number
Usage data
Other information you choose to provide

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Service
Process transactions
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Communicate with you about products, services, offers, and events
Monitor and analyze trends, usage, and activities in connection with our Service
Detect, prevent, and address technical issues
Comply with legal obligations

We may share your information in the following situations:

With service providers who perform services on our behalf
To comply with legal obligations
To protect and defend our rights and property
With your consent or at your direction

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. However, please note that no system is ever completely secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access your personal information
The right to rectify inaccurate personal information
The right to request deletion of your personal information
The right to restrict processing of your personal information
The right to data portability

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us via email.